Call Center Team Leader - English & Khaleeji Dialect

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the IBT GLOBAL CALL CENTRE SERVICES LLC with the position of Call Center Team Leader - English & Khaleeji Dialect - IBT GLOBAL CALL CENTRE SERVICES LLC which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Call Center Team Leader - English & Khaleeji Dialect - IBT GLOBAL CALL CENTRE SERVICES LLC below matches your qualifications. Good Luck: D

Hosting 1-2-1’s and team meetings. Keeping up to date with business development and new product lines. Manage day-to-day line activities, prioritize and make…...

Hamster Kombat

Job Description:

  • Work closely with the team, motivating and coaching them
  • Hosting 1-2-1’s and team meetings
  • Keeping up to date with business development and new product lines
  • Manage day-to-day line activities, prioritize and make risk/impact assessments within existing processes and procedures towards achieving SLAs
  • Ensure training and development plans are maintained for all team members
  • Use company methodology, team input and own initiative to ensure attendance and retention targets are achieved
  • Manage the fair and consistent application of performance management and disciplinary measures as necessary
  • Support the Operations Manager to highlight operational risks and areas for improvement
  • Lead and inspire a team of customer service agents to deliver excellent levels of individual/team performance and customer satisfaction
  • Work with the client management team to identify and deliver positive change and business efficiencies
  • Escalate any appropriate problems to senior management
  • Team management experience
  • Excellent leadership and strong communication skills (written & Spoken)
  • Strong coaching and people-development skills through call listening, quality feedback, etc.
  • Ability to deal with demanding customers and escalations
  • Energetic and motivating individual
  • Creative thinker

Job Requirement:

  • Candidate should have strong communication skills.
  • Candidate should be English & Arabic speaker
  • Candidate should be Available to join Immediately.
  • Minimum of 2 years’ experience within a contact center environment as a Team Leader, Home country experience can be considered.

Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED5,500.00 per month

Application Question(s):

  • if Selected, Can you join immediately?

Experience:

  • Call Center Team Leader: 3 years (Required)

Language:

  • Fluent English (Required)
  • Khaleeji Dialect (Required)

Information :

  • Company : IBT GLOBAL CALL CENTRE SERVICES LLC
  • Position : Call Center Team Leader - English & Khaleeji Dialect
  • Location : Abu Dhabi
  • Country : AE

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Call Center Team Leader - English & Khaleeji Dialect job info - IBT GLOBAL CALL CENTRE SERVICES LLC Abu Dhabi above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Call Center Team Leader - English & Khaleeji Dialect job info - IBT GLOBAL CALL CENTRE SERVICES LLC Abu Dhabi in 09-07-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 09-07-2024