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Customer Service Executive

Feedezo Consulting | Dubai | AE

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Feedezo Consulting with the position of Customer Service Executive - Feedezo Consulting which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Executive - Feedezo Consulting below matches your qualifications. Good Luck: D

Respond to customer inquiries via phone, email, and chat promptly and professionally. Provide accurate information about products, services, and company…...

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat promptly and professionally.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
  • Process orders, returns, and exchanges accurately and in a timely manner.
  • Maintain detailed records of customer interactions and transactions in the CRM system.
  • Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
  • Collaborate with other departments to address customer needs and improve service delivery.
  • Identify opportunities to upsell or cross-sell products and services to customers.
  • Participate in training sessions to stay updated on products, services, and company policies.
  • Assist with other administrative tasks and projects as needed.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a customer service role, preferably in a call center or customer support environment.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Positive attitude and ability to remain calm under pressure.

Information :

  • Company : Feedezo Consulting
  • Position : Customer Service Executive
  • Location : Dubai
  • Country : AE

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Executive job info - Feedezo Consulting Dubai above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Executive job info - Feedezo Consulting Dubai in 01-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 01-06-2024

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