Receptionist - CS

NMC Healthcare | Abu Dhabi | AE

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the NMC Healthcare with the position of Receptionist - CS - NMC Healthcare which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Receptionist - CS - NMC Healthcare below matches your qualifications. Good Luck: D

The role of the Receptionist is to attend patients and their relatives at CosmeSurge unit to satisfy their non-medical needs. Quote for products and services....

  • The role of the Receptionist is to attend patients and their relatives at CosmeSurge unit to satisfy their non-medical needs.
  • Handle enquiries, payments and provide a high level of support and information to patients/guests at CosmeSurge unit
  • To greet visitors and patients, determine their needs and guide them accordingly.
  • To answer queries and to provide information directly to the person or on the telephone.
  • To carry out relevant tasks & assignments as required and requested by immediate supervisor/management.
  • Maintain a cordial liaison with Doctors, Nurses & other staff in order to create a harmonious and pleasant work atmosphere in the hospital/clinic.
  • Book appointments and follow up appointments according to the patient request.
  • Quote for products and services
  • Attending Customer as they arrive at the cash counter.
  • Provide customers with information on totals and ask if they would like to pay by card or cash.
  • Billing patients as per CosmeSurge price list and policies and ensuring all the services rendered to the patients are billed.
  • Ensuring the patient is billed as per the insurance card (co-payment/uncovered services collected from patient)
  • Process credit card and cash payments and provide customers with receipt and change.
  • Handle the cash and credit card transactions and make sure that the transactions are accurate. Responsible for all Cash related transaction handled by him / her.
  • Responsible for handling cash and credit card payments effectively and efficiently.
  • Ensure proper cleanness of the reception with an adequate supplies/stationary item.
  • Ensure appointment schedules are adhered to with minimal or no waiting times.
  • Call patients as soon as the information is given that doctor will be late or has an emergency case and appointment to be rescheduled accordingly.
  • Frequent inspection for the managing and cleanliness of the lobby, reception, concierge, and hospital/clinic entrance.
  • Handle patient complaint in a timely manner, takes notes and seeks superior’s assistance if the complaint cannot be solved within the department.
  • To report on time to the shift and be flexible to move to another area if needed. Shall be flexible to change duty timing based on organization need.
  • Update the shift checklist and make sure that all the tasks are completed.
  • Follow up on all the pending cancellations of registrations.
  • Be updated about the accepted insurance cards in the hospital/clinic.
  • Adhere to the clinic/hospital’s vision, mission, and core values.
  • Adhere to the clinic/hospital’s telephone standards.
  • Perform duties such as straightening magazines to maintain lobby or reception area.
  • Knowledge principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.
  • Effectively and consistently communicates to administrative personnel and encourage interactive departmental meetings and discussions.
  • Communicates the mission ethics and goals as well as the focus statement of the department.
  • Professional attitude and aptitude towards communication keeping in mind that in every communication to internal or external customers the company is represented.
  • Guide and mentor junior and new staff.
  • Encourage multi-disciplinary teamwork.
  • Implement CosmeSurge policies & procedures.
  • Apply oneself to the job, continually upgrade oneself, and embrace the CosmeSurge core values.
  • Care for their own and their colleagues’ health, safety and wellbeing, and awareness and contribution to the environment
  • Act as translator if needed.
  • Performs any other job assigned by the reporting Supervisor/Manager
  • Any bachelor’s degree preferred
  • Minimum 1-2 year in a similar organization
  • Excellent Customer Service skill
  • Excellent communication skills, both written and verbal
  • Ability to work effectively in a team and to relate positively to other people contributing to the smooth operation of the team
  • Adequate knowledge of computer applications (i.e. work, excel, etc.)
  • Deal with complaints in professional manner
  • Excellent interpersonal skills
  • Highly analytic skills
  • Maintain good appearance and proper demeanor at work.
  • Safety conscious, motivated, able to manage pressure, takes initiative.
  • Displays integrity and honesty
  • Is service oriented and customer focused
  • Fluent in English & Arabic (preferable)

Information :

  • Company : NMC Healthcare
  • Position : Receptionist - CS
  • Location : Abu Dhabi
  • Country : AE

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Receptionist - CS job info - NMC Healthcare Abu Dhabi above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Receptionist - CS job info - NMC Healthcare Abu Dhabi in 24-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 24-04-2024

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