Travel Agent

• Customer Service: Provide excellent customer service by assisting clients with inquiries, bookings, and resolving any issues or concerns they may have regarding their travel plans.
• Booking Arrangements: Make flight, hotel, car rental, and tour reservations for clients based on their preferences, budget, and travel requirements.
• Itinerary Planning: Create customized travel itineraries tailored to clients needs, including recommending destinations, activities, and attractions based on their interests.
• Knowledge of Destinations: Have in-depth knowledge of popular travel destinations, attractions, accommodations, and transportation options within the Emirates and worldwide.
• Travel Documentation Assistance: Assist clients with obtaining necessary travel documentation such as visas, passports, and travel insurance, ensuring they meet all requirements for their intended destinations.
• Promotions and Packages: Stay updated on current promotions, deals, and packages offered by airlines, hotels, and tour companies to provide clients with the best value for their money.
• Cross-selling and Up-selling: Identify opportunities to cross-sell or up-sell additional services or upgrades to enhance clients travel experiences and increase revenue.
• Problem Solving: Handle any issues or emergencies that may arise during clients travels, such as flight cancellations, delays, or lost luggage, and provide timely assistance and solutions.
• Technology Utilization: Utilize travel booking systems and online platforms effectively to research, plan, and book travel arrangements efficiently.
• Client Relationship Management: Build and maintain strong relationships with clients by providing personalized service, following up on their travel experiences, and addressing any feedback or concerns they may have.
• Compliance and Regulations: Ensure compliance with all relevant travel regulations, industry standards, and company policies when making travel arrangements and assisting clients with documentation.
• Continuous Learning: Stay informed about new travel trends, destinations, and industry developments through ongoing training, workshops, and professional development opportunities.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month